PoPI act violation

Item: Vodacom
Rating: 1
Author: Tharina H

Debit orders have deducted funds by Vodacom from my bank account without my consent. A contract was opened by someone via like minds using my identity. Total violation of the PoPI act😡 Vodacom ***** department won't give me the information I have asked for.

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Replies (1)

Vodacom's replyOfficial

27 Mar 2025, 08:14

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply27 Mar 2025, 08:14

Official