POPI act Violation

Actually at this point I am so tired. All I have had is problems with all my upgrades this year. On my one upgrade it came with a another to which vodacom assigned a new number. Only problem is that the new number assigned to me Actually belongs to someone else. This client is now accusing me of being in violation of the POPI act. Vodacom needs to contact this client and resolve this issue and if need be assign me a new number. But at this point I am so tired of Vodacom and now I am being accused of breaking the law because of them.