LW
Lehlohonolo W
1 reviews | Active since May 2016
15 Apr 2024, 16:42
POPI act
Vodacom should stop sharing our numbers with third parties and violating the POPI act….I recently took a new line with Vodacom, the line is being used by my wife, but the contract is under my name, at no point have I used the number….only bodacom has that number under my name…my wife is getting calls from Elite Mobile amd other cellphone companies requesting to speak to me….this is a violation of my privacy, clearly someone at Vodacom is selling or sharing details
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Replies (1)Vodacom's replyOfficial
16 Apr 2024, 07:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply16 Apr 2024, 07:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
