LW
Lehlohonolo W

1 reviews | Active since May 2016

15 Apr 2024, 16:42

POPI act

Vodacom should stop sharing our numbers with third parties and violating the POPI act….I recently took a new line with Vodacom, the line is being used by my wife, but the contract is under my name, at no point have I used the number….only bodacom has that number under my name…my wife is getting calls from Elite Mobile amd other cellphone companies requesting to speak to me….this is a violation of my privacy, clearly someone at Vodacom is selling or sharing details

0
Replies (1)
Vodacom
Vodacom's reply16 Apr 2024, 07:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team