Poorly managed
It's almost a week now still trying to get through to Vodacom consultants desk and the only thing is just listening to the voice prompts. This is very disappointing for such a so called big company, how aren't they have the option to speak to a consultant. I'm very bored, actually Vodacom is just a nonsense because we have problems but they don't care. I'm €¥¢$€¥$¢€¥$¢
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Replies (2)
Vodacom's replyOfficial
23 Dec 2021, 06:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Dec 2021, 06:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
23 Dec 2021, 11:30Is this the only way to talk to a consultant? Try improve your systems and let us choose what we want. Now somebody called and i was driving i couldn't hear anything. Still problem not solved. 💔💔💔
's update23 Dec 2021, 11:30
Reviewer Update
Is this the only way to talk to a consultant? Try improve your systems and let us choose what we want. Now somebody called and i was driving i couldn't hear anything. Still problem not solved. 💔💔💔