Poorest/Bad Network Coverage

Item: Vodacom
Rating: 1
Author: Eric K

Hi Vodacom coverage in Soweto Protea Glen ext 22 is very poor to the poorest, I cannot work from home, I can't connect to teams and be in a meeting with my colleagues. This is bad I'm enable to work from home due to poor network coverage. I'm so frustrated. It's really disappointing that Vodacom is failing just basic. Poor Connection. Really?

Helpful (0)

Replies (2)

Vodacom's replyOfficial

22 Apr 2021, 07:12

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply22 Apr 2021, 07:12

Official

Best regards,

Vodacom's replyOfficial

22 Apr 2021, 12:33

Dear Eric Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your network query is still in hand with the Network Team. Please allow the team to investigate and to resolve. Regards Vodacom Consumer Website Team

Best regards,

Vodacom's reply22 Apr 2021, 12:33

Official

Best regards,

Poorest/Bad Network Coverage

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