1 reviews | Active since Sept 2020
Poorest service Vodacom.....Nee sies man!!!
The last month or so we have NO Vodacom signal. They were the best. We are a group of people with our own entrance gate which can be opened by phone. Last Saturday we changed the receiver and SIMcard to MTN because we have NO signal. Every time I try to phone it gives me a message "Not registered on the network". I phoned Vodacom several times just to be put through to their dreadful bot, Tobi. Eventually I got hold of someone but gave them a bad review on their feedback questions via SMS. Then they phoned me. After two days of calls, promises and ticket numbers they let me know this morning that the problem was fixed. Guess what? We still have ZERO service and signal. We are now fedup and will ask MTN or Telkom to transfer our number to one of these two. I use my phone for business. So, please Vodacom, if you want to lose us all, go on like this. Here is the sms I received today: "Dear Vodacom Customer. Your service ticket with reference number S5-5AVCV-VVLO has been closed. Thank you Vodacom.
Does you have any idea how frustrated we are here in our community. Get ready to lose a lot of clients!.
