Poorest Service I have Ever Received Ever!!

<p>Upgrade ***** on my account.</p> <p>Vodacom debits my account and does pay me back even though they confirmed that there was ***** on my account.</p> <p>Called into Vodacom close to 40 times between last year June and now, still no one can assist me.</p> <p>Explained my story to over 5 supervisors in the call centre - no follow ups were done from their side - no one got back to me as promised.</p> <p>Wasted loads of airtime waiting to get though to their call centre and then the phone just drops.</p> <p>Vodacom is now calling me saying my account is in arrears when they actually owe me money.</p> <p>Vodacom have blacklisted me due to this - cant open any accounts.</p> <p>So angry that I cannot even phone them anymore.</p> <p>Still has not been resolved.</p> <p>Ridiculous.</p> <p>Poor Poor Poor.</p> <p> </p>