CM
Charles M
1 reviews | Active since Nov 2023
12 Dec 2023, 23:01
Poorest service from vodacom
Vodacom still fails to pay me funds they debited from my account for a ***** contract that was opened. After reporting on Hellopeter they called and promised payment will be done within 14 days but nothing happens. I needed the money urgently.
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Vodacom's replyOfficial
13 Dec 2023, 07:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Dec 2023, 07:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team