JM
Jurie M
1 reviews | Active since Feb 2019
20 Oct 2020, 16:47
Poorest Service ever
Vodacom provides zero service. I actually cannot talk about their service because there is none. I have been waiting since 2 Sep 2020 for my fibre reconnection. Poorest service I have seen. I want to cancel my contract and they cannot even do that. Phoned me yesterday and asked for photos of the connection box in my house. Sent a bunch of photos. No response!!!!!!
Really frustrated
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Vodacom's replyOfficial
21 Oct 2020, 07:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Oct 2020, 07:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team