Poorest service

I am now sick and tired of the pathetic poor and failing services from vodacom. Every week without fail they block my contract lines which are NOT in arrears. Happens 3 times a week! Famous excuse from vodacom customer services is that its a system fault! I have requested for a senior vodacom representitive but nothing has happend. I have proof of them saying that my case is closed but it all seems tl be a hoax here is the proof of the sms Thank you for your support. Your query with ref number *** has been closed. Visit www.vodacom.co.za/help from your PC or cellphone. Thank you, Vodacom. Then today i get this sms Hi :-) Your Collections Outgoing Calls Bar has been activated. To view your balances, visit the My Vodacom App or dial *135#. The future is exciting. Ready? Vodacom. Seems like the future is unhappy and not ready for vodacom... Change to that motto. If my issuse is not resolved within 48 hours from this review. I will stop making payments to vodacom and seek another service provider. They can proceed with legal action which my advocate will gladly accpet to challenge. Vodacom i ask you kindly to resolve this matter.