1 reviews | Active since Jan 2013

13 Mar 2021, 12:08

Poorest service

HP Logo Write a review I wrote a complaint about vodacom and to date they have never bothered to call me. Talk about customer service. The contract number is still active and not canceled. I would not recommend Vodacom not even to my worst enemy. They don't care at all about their customers. They rep**** and said they would contact me that was for show. All the consultant Rose, Pearl and Basetsane and all the rest that I have spoken too are still going on thier daily lives. It seems there is no complaints resolution team. Lodging any complaints about vodacom is a waste of time. I will cancel my contracts with them and go to a company that values their customers clearly I don't matter as a customer.

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Replies (1)
Vodacom
Vodacom's reply13 Mar 2021, 16:30
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team