Poorest customer service and overinflated prices to match.

My wife called to cancel our contracts yesterday. Both mine and hers are on her name. The staff member that assisted named ashlee then tried to persuade my wife to take out a new contract but said she will think about it first. My wife then confirmed with her that my contract should indeed be cancelled and she said she can only do that the next day when she called back. She then called the next day and my wife said she does not want to renew her contract and the call centre agent ashlee then said my wife needs to log a different call and then hung up.

Vodacom is the worst provider and I will advise everyone to go with any other provider than them. Telkom mobile for example has so much better deals so if they have customer service as poor as this they are still better than vodacom.