SM
Samantha M
1 reviews | Active since Feb 2021
04 Mar 2021, 08:26
Poor/Bad service
Im getting frustrated with Vodacom, I asked my number to be reactivated paid what I was owning then they reactivate the number to a contract instead prepaid. I DO NOT WANT A CONTRACT and never asked for contract why do they do they opposite of what a person ask for please resolve this issue and leave number as prepaid.
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Vodacom's replyOfficial
04 Mar 2021, 12:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Mar 2021, 12:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team