Poor workmanship

<p>Good day to whomever this concerns. Ive been with vodacom for the past 5 years, with great service, but after the last time after renewing my contract and taking the P8 Lite, it went dowhill. I owned the phone for 3 weeks, and with poor workmanship the screen is damaged in the middle and close to the mirror without dropping the device. I went to vodacom repair centre in Sandton City, they advised me that they assess it and get back to me, but the after getting feedback they advised that i require to pay R2000 for it to be fixed, but it was never my fault in the first place, I own another Samsung from Vodacom for over 2 years,and the screen is still intact. Its because of the poor quality of the product that im paying for somethng which isnt im not able to use. I rejected the quote as i dont believe that im entitled to pay for this, the phone is just over 3 weeks old, and im not responsible for the damage, all I did was removed it from my pocket to see that the screen is cracked. </p>