wK
wikus K
1 reviews | Active since Jan 2015
30 Nov 2020, 17:07
Poor voda*******
So as per previous complaint vodacom have not come up with resolution . We have a billing problem . No one of the *********** staff can help us . Apparently as per vodacom our account is in arrears, but cant say for wich month ? So now we are not able to cancel the contracts we have with vodacom . At vodacom you are only a number and we want to cancel all due to poor to non existing service
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
01 Dec 2020, 07:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Dec 2020, 07:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
01 Dec 2020, 10:12Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was provided to you. Your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply01 Dec 2020, 10:12
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was provided to you. Your query has now been resolved. Regards Consumer Website Team
Best regards,
wK
wikus K's updateReviewer Update
01 Dec 2020, 10:16Stop writing this generic messages and do something.
wK
wikus K's update01 Dec 2020, 10:16
Reviewer Update
Stop writing this generic messages and do something.