POOR VODACOM SIGNAL

<p> We are a company based in Bapsfontein & most of our bussines is conducted on our cellphones which is all contracted to Vodacom. We have been strugeling with Vodacom signal in the past but at our request Vodacom installed a signal booster which work supper. BUT the past 2 months we are getting no signal at all and to customers it seems like our phones is off and we don't need the bussness. With various emails up and down to Vodacom we got feedback but with NO RESULT. Today 10.05.2016 the emails read that the signal department are waiting for the Radio Planning department for feedback on this matter and this can take up to 14 WORKING DAY. So we have to wait another 14 Working days for FEEDBACK???. This matter is becoming ridiculous and its effecting our business. We have numerous contracts with Vodacom maybie iets time to change to a better service provider as the service is not satisfactory at all. It is ridiculous to have to report a big company like Vodacom in this matter. But giving the cir***stances we are tired of battling with this and getting no joy in return</p> <p> </p>