Poor vodacom service n *****

I have been vodacom customer as far as 2011 So it happened my line got suspended on the 7th December n I was asked to pay 4167. 17 in order for my lines to be back on track I dd just that on the 28th December called in for them to open my lines it was done. Now my contract headsets installment that was supposed to end on February it's a drag I was told my lines were not resumed after I've made payments but after the 25 of February. I've asked them who can stay whole 2 months without a phone. They telling m their system says my line started working on the 25th Ever since it was suspended on December. Isn't that wen one after paying lines get opened. I've been calling from the 2nd explaining myself to more than 5 people. Everyone says whatever they feel like saying to me and today I've received a message at 10:59 To say my case has been closed but my bill hasn't changed when I ask how come I still get told stories. I've asked myself such a big company doesn't hv a system to say on which dates this transpired. How many times should one explained themselves. I wana pay for what's due not what the system didn't update. Now I'm being told to also sends statements from December 2018 to 2019 so much admin whilst people hv a system