POOR VODACOM SERVICE

During the first week of October 2019 I have upgraded one of my numerous contracts with Vodacom to my regret. I have been a loyal customer since 2008 however seeing how the upgrade process has deteriorated in the last few years I will definitely not be coming back or allowing any of my family or spouse to use the network that I so trusted.

I have been waiting for THREE MONTHS now to receive one of the upgrade devices, today after a lengthy telephonic and email enquiry I was informed that I was going to wait at least up to January 2020.

This item is supposed to be a Christmas gift for my child, that I well planned well in advance, to my utter shock I now need to make alternative arrangements on nr 99!!!!!!!!!!!!!!!!!!!!! Which is also impossible as I am working

Poor service from Vodacom!!! Watch out for all these specials, as it IS NOT going happen!!!

So disgusted by the extreme poor service from Vodacom!!!!!!!