1 reviews | Active since Aug 2018
poor vodacom service after *****
I have subjected to cell phone *****. Vodacom issued a contract to a stranger on my behalf and have no evidence whatsoever that the conducted business by involving me (the stakeholder) I reported to HelloPeter twice and they responded and gave me up to 15 days to provide a reply. They are investigating something and I must wait and pay the price financial with uncer*****y as to whether I will ever be refunded or the debit order stopped. Please Vodacom. I am your customer . Where is your customer focus. You only reply after I beg. This is becoming ridiculous.
Loga Govender
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will NOT contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will NOT contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Client
Please accept our sincere apologies for the delay in this regard. The matter is currently in hand with the ***** Team and priority was requested.
Kind regards
Vodacom Consumer Website Team
Dear Client
Please accept our sincere apologies for the delay in this regard. The matter is currently in hand with the ***** Team and priority was requested.
Kind regards
Vodacom Consumer Website Team
