NK
Noleen K
1 reviews | Active since Sept 2019
19 Apr 2024, 09:03
Poor Vodacom service
Since the wind storms 5-7 April 2024 Vodacom's signal has been poor to nothing. Some people have been without signal completely. It's 2 weeks later and still no better. Nowhere to complain to Vodacom either, but stupid robots with preset questions and replies which do not relate to the problem not answer specific questions and complaints
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Vodacom's replyOfficial
19 Apr 2024, 10:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply19 Apr 2024, 10:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team