NM
Natasha M
1 reviews | Active since Mar 2010
22 Aug 2026, 08:56
Poor vodacom service
We are having trouble for years with inconsistent signal strength. We constantly have to report no signal or very weak signal. We have 6 different contracts with vodacom amounting to over R5000 a month. Yet we have to struggle with poor service delivery, unkept promises and often rude assistants.
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Vodacom's replyOfficial
22 Aug 2026, 10:25Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Aug 2026, 10:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team