Poor Vodacom Service

I been asking Vodacom to email my bill for over 18 months. They keep using a 12 year old, cancelled email address. I have had senior people at Vodacom to change my email on their system. They have received assurances that this will be done. The last attempt was January 2023. Guess what? No invoice. How difficult is it to get. This correct? Basic administration. How badly trained and supervised are these people? They never forget to take their subscription fee off my account though! Amazing! Have lost out on a year of claiming back the expense because of sheer incompetence! Use somebody else if you can!