JP
Jarryd P
1 reviews | Active since May 2022
10 May 2022, 11:05
Poor Vodacom Service!!
Extremely poor customer service. I logged a call routing issue which took wayy too long to resolve. It has since been resolved but I only figured it out through my own testing. Recieved no comms at all from Vodacom to check or test.
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Vodacom's replyOfficial
10 May 2022, 14:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 May 2022, 14:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team