BC
Belinda C

1 reviews | Active since Oct 2018

08 Oct 2018, 17:59

Poor vodacom service

Received such bad service at the Loch Logan branch Bloemfontein and then also caught out the salesman for lying that after many years of being a loyal vodacom customer i moved to mtn today. Vodacom you need better control over the franchisees you have.

0
Replies (2)
Vodacom
Vodacom's reply08 Oct 2018, 18:11
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply08 Oct 2018, 19:26
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)