1 reviews | Active since Jul 2018
POOR VODACOM SERVICE
It is unbelievable how Vodacom ****** me from my data i have a WIFI router that comes with 5G NIGHT TIME DATA and 5G DAY TIME DATA, for a few months my data just disappear, when i phone them they always have the same excuse that my phone apps is not restricted for back round data, which is a load of nonsense. How can 650 MB LAST FOR 15 DAYS AND 5G LAST ONLY 6 DAYS? it is impossible and than the lady from Vodacom told me that WI FI routers USE MORE DATA then your mobile phone?This is unacceptable, i don't want this contract anymore and do not know how to get out of it. I'am sick and tired really!!! **********
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Audrey
Kindly note that we have emailed you for relevant detail to best assists with providing feedback and resolution to your query
Kind Regards
CJ
Dear Audrey
Kindly note that we have emailed you for relevant detail to best assists with providing feedback and resolution to your query
Kind Regards
CJ
