TS
Tommie S

1 reviews | Active since Apr 2018

16 Apr 2018, 18:53

Poor vodacom service

Vodacom is completely *********** as i see it. Since 28 november i have been complaining about poor service in our area, phoning weekly, all response i get is “ we have escelated your problem” but no one gets back to me. Got messages of upgrades in our area, but no difference at all....

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Replies (1)
Vodacom
Vodacom's reply16 Apr 2018, 20:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,