1 reviews | Active since Mar 2018

14 Mar 2018, 16:54

POOR Vodacom Service

I did not have money to pay my account for the last 3 months, however i did some work and got the money to pay my Account R 7300.00 . I have been struggling for 4 days now to to get my line reconnected, it seem no one cares and does not want to help me to reconnect. I am sick and tired of this and do not now what to do next. :-( My line is on contract but they do not care.

0
Replies (1)
Vodacom
Vodacom's reply15 Mar 2018, 07:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team