Poor vodacom service

<p><span style="color: #555555; background-color: #ffffff;">We are trying to transfer my father's contract to my name. According to the call centre after almost 2 hours on hold, we will receive feedback only in seven days. We also visited the vodacom shop in The Grove 3 times and call then twice . Only to be told every times that they will call me back. But nobody is calling back. My own contract and my husband's contract are with MTM and we are not use to this bad service.</span></p>