VC
Vishnu C
1 reviews | Active since Sept 2021
10 Mar 2022, 14:12
Poor Vodacom service
Placed an order for a new line online got a call from a confirmations department they confirmed the incorrect order, I advised them it was incorrect the order. She then tells me she will cancel the order and I need to redo my application. Terrible customer service
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Vodacom's replyOfficial
11 Mar 2022, 07:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Mar 2022, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team