Poor Vodacom service
<p>I received my new iPhone 6 at the beginning of the year. It has since been in for repairs for the same issue twice, and I have been back to Vodacom at least 6 or 7 times. On each ocassion, I showed the Vodacom employees assisting me that the phone reboots constantly, following which neither the wifi nor the bluetooth works. The reports from Vodacom each time indicate that they could find nothing wrong, and that they did a software update - something I can do myself.<br />I have a business to run, and pay my bills as Vodacom expects, but now sit with a phone that reboots at least 5 to 10 times day. I often can't make or receive phone calls and I have to use my data as I cannot connect to the office's wifi. The only response from Vodacom is that they must take in the phone again to assess it, and that they do not even have a loan phone in the meantime! Pathetic!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
