Poor vodacom reception

Item: Vodacom
Rating: 1
Author: Hein B

I struggle for months with poor reseption at my house and therefor loos cominication from work every time i report to vodacom they tell me they are aware of the problem and will look into the matter im a costomer for more than 20 years this is unecseptable

Helpful (0)

Replies (2)

Vodacom's replyOfficial

20 Jul 2019, 11:00

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply20 Jul 2019, 11:00

Official

Best regards,

Vodacom's replyOfficial

24 Jul 2019, 09:03

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team

Best regards,

Vodacom's reply24 Jul 2019, 09:03

Official

Best regards,

Poor vodacom reception

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