MW
Mervyn W
1 reviews | Active since Aug 2013
30 Nov 2019, 12:06
Poor Vodacom network support
Currently in Riversdale, Western Cape. Poor inconsistent network service!! Reported the fault and upon following up on status was I informed that it could take anything between 7-14 working days.
Don’t forget, we have to pay the full amount due every month and on-time, although the network service is not available.
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Replies (2)
Vodacom's replyOfficial
30 Nov 2019, 16:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Nov 2019, 16:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Dec 2019, 10:23Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 or email *** for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply04 Dec 2019, 10:23
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 or email *** for any further assistance. Regards Consumer Website Team
Best regards,