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Megan M
1 reviews | Active since Oct 2017
19 Nov 2019, 12:27
Poor Vodacom Network
For the Last 2 days the Vodacom signal has been offline. it is 12:30 in the afternoon and the signal is still off. This has not just been a once off issue. There have been multiple times when the signal has just been off. This is just horrible. They just go offline and do not even warn their clients after we pay so much for a network who is supposed to be the best.
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Replies (2)
Vodacom's replyOfficial
19 Nov 2019, 14:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Nov 2019, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Megan M's updateReviewer Update
25 Nov 2019, 12:33Dear Vodacom. Is there a way in which i can cancel my contract with you yet still keep my phone? I am really just sick and tired of every other day being without a phone because you have problems with your Network. still have the same problem as always. my phone has been off for the whole day so far. you claim to be the best, your prices are HIGH HIGH HIGH and yet your network goes off atleast 2-3 times a week. Sick and tired resident of the Overberg.
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Megan M's update25 Nov 2019, 12:33
Reviewer Update
Dear Vodacom. Is there a way in which i can cancel my contract with you yet still keep my phone? I am really just sick and tired of every other day being without a phone because you have problems with your Network. still have the same problem as always. my phone has been off for the whole day so far. you claim to be the best, your prices are HIGH HIGH HIGH and yet your network goes off atleast 2-3 times a week. Sick and tired resident of the Overberg.