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Nomzamo N

1 reviews | Active since Jun 2018

17 Jan 2019, 16:50

POOR VODACOM NETWORK

Since December I have been experiencing very very poor network signal with the vodacom network. I cannot receive calls or even make calls. The network is just bad. Even moving to a MTN now as this network issue has just not be resolved since December clearly they is no hope staying with vodacom.

0
Replies (2)
Vodacom
Vodacom's reply17 Jan 2019, 18:54
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team   

Best regards,

Vodacom
Vodacom's reply17 Jan 2019, 19:27
Official
Dear Nomzamo, 

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  We tried calling you today and the number goes straight to voicemail. We have reply to your query via email instead. 

Regards Consumer Website Team(SA)   

Best regards,