NM
Nthambeleni M
1 reviews | Active since May 2016
24 Apr 2021, 12:13
Poor Vodacom internet in Glenway Estate, Cullinan
Vodacom internet has been very poor for the past 3 months in our area, Glenway Estate, Cullinan in Pretoria. It is difficult even to download a few megabits, downloading a 5 mb may take 20 minutes. We can't even participate to virtual meetings and webinars anymore as the internet keeps on searching. We have 2 year data contract which is now very useless while we are paying every month.
Can Vodacom please deal with this problem.
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Replies (2)
Vodacom's replyOfficial
25 Apr 2021, 03:35Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Apr 2021, 03:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NM
Nthambeleni M's updateReviewer Update
06 May 2021, 11:34I find this really strange as my phone, which is vodacom line, is always on and I even provided an alternative number which is ***.
But were you able to resolve the issue?
But were you able to resolve the issue?
NM
Nthambeleni M's update06 May 2021, 11:34
Reviewer Update
I find this really strange as my phone, which is vodacom line, is always on and I even provided an alternative number which is ***.
But were you able to resolve the issue?
But were you able to resolve the issue?