Poor Vodacom fibre support

Item: Vodacom
Rating: 1
Author: Sunnyboy M

I don’t understand why it would take Vodacom a flippin 48hours to send a technician to physically inspect the fibre connectivity, and when people miss a payment they start loosing their minds. Flipping bad service yeses!

Helpful (0)

Replies (3)

Vodacom's replyOfficial

20 Dec 2025, 09:20

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply20 Dec 2025, 09:20

Official

Sunnyboy M's updateReviewer Update

20 Dec 2025, 20:44

Your service is extremely Terrible

Sunnyboy M's update20 Dec 2025, 20:44

Reviewer Update

Your service is extremely Terrible

Sunnyboy M's updateReviewer Update

20 Dec 2025, 20:45

Till now the issues is not resolved, no consultant called either.

Sunnyboy M's update20 Dec 2025, 20:45

Reviewer Update

Till now the issues is not resolved, no consultant called either.