CL
Cerize L
1 reviews | Active since Mar 2025
26 Aug 2025, 16:09
Poor Vodacom Fibre Service
Fibre router was brought to house on 25 July 2025. Issue with main box was detected outside the gate. To date I have put in 5 requests for a Vodacom technician to come and address the issue. Now at 16:05 on 26 Auguat I am still waiting for the supposed technician that would have arrived at 15:00 to rectify the matter. So much for the so-called appointment made on Sunday by the consultant that called me.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
28 Aug 2025, 07:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Aug 2025, 07:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
