POOR VODACOM FIBRE SERVICE

Item: Vodacom
Rating: 1
Author: Lesley B

Very poor service from Vodacom Fibre. I gave them a month's notice, they cut the line on time BUT I am still waiting on them to release the line so another isp can pick it up 4 going on 5 days down the line. And no-one with authority is available to talk to. Only call centre.

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Replies (1)

Vodacom's replyOfficial

05 Nov 2025, 07:25

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team

Vodacom's reply05 Nov 2025, 07:25

Official

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team