JP
Jordan P

1 reviews | Active since Jan 2020

20 Jan 2020, 10:41

Poor vodacom customer service!

Absolutely poor service! For a week I’ve been trying to get through to the online call center contracts department and each time I sit on the line for 10 min and no one picks up. The business department keeps transferring me back. Absolutely disgusting

0
Replies (1)
Vodacom
Vodacom's reply20 Jan 2020, 11:11
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team