AM
Andre M
1 reviews | Active since Nov 2012
23 Jul 2023, 13:49
Poor Vidacom service in Secunda
Its now 2 days with no or intermittent mobile internet. Vodacom fiber is also down. And its not during loadshedding. The poor people you phone in the call center ( if you habe phone reception in Secunda) also cant do much. Since the fiber is down i bought mobile data but that I cant use either. POOR service from Vodacom. If I had any alternative I would have fone there but that is how they make money. No service and no alternative....
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Replies (1)Vodacom's replyOfficial
24 Jul 2023, 07:31Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Jul 2023, 07:31
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
