AM
Andre M

1 reviews | Active since Nov 2012

23 Jul 2023, 13:49

Poor Vidacom service in Secunda

Its now 2 days with no or intermittent mobile internet. Vodacom fiber is also down. And its not during loadshedding. The poor people you phone in the call center ( if you habe phone reception in Secunda) also cant do much. Since the fiber is down i bought mobile data but that I cant use either. POOR service from Vodacom. If I had any alternative I would have fone there but that is how they make money. No service and no alternative....

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Replies (1)
Vodacom
Vodacom's reply24 Jul 2023, 07:31
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team