Poor & unreliable Investigation & repeat offenders

August of 2014 I was incorrectly billed, and Vodacom could not provide me with any accurate billing information and I was charged 3k and told to subscribe to a recurring data bundle purchase on the Vodacom site, which I did. 12 Months later I have been billed 7K+ I have requested proof of this usage and was advised that a consultant would call me, All I recieved was an sms informing me the amount was correct (which is extremely self-serving to me) how is it possible that my average monthly billing doesnt exceed 2K yet I have now been billed triple this amount in a single month (with additional data bundles, as this huge amount was attributed to data usage)<br> <br> Secondly I have been sent messages informing me that I am eligible for an upgrade only to find IN STORE that this is incorrect, which translates to a gross waste of my time and resources. <br> <br> PLEASE ADDRESS YOUR SYSTEMS AS I FORESEE THE SAME PROBLEMS RECURRING MOVING FORWARD.<br> <br> I WOULD LIKE THESE ISSUES ADDRESSED BEFORE MY DEBIT ORDER DATE OR I WILL BE FORCED TO REVERSE THE PAYMENT,UNTIL SUCH TIME THAT I RECEIVE THE CORRECT INFORMATION. I WILL BE FORCED TO TAKE THIS FURTHER IF NOTHING IS DONE IN THIS REGARD.<br> <br> ENOUGH IS ENOUGH<br>