Poor, ********* service with no accountability

There are too many issues to write in a single review, but Vodacom Fibre has been the worst most uncoordinated expensive experience I have had to endure. 1. To relocate the fibre - no flexibility or communication of dates 2. They advertise as the router as being free, but even on a month to month contract they charge you a cancellation fee - instead of offering for you to return the router/ONT 3. When requesting their complementary LTE service, they say they haven't captured it - weeks later. This and the penalties basically lead to me try keep Vodacom 4. They deliver router to the wrong address, after giving them a revised address 5. They then deliver it to the correct address, later - more delays 6. They deliver the LTE service to the wrong address again 7. All this time I have had to use other services, including expensive Vodacom bundles 8. It is ********* to hold me to penalties when I am not getting adequate service? 9. I was not allowed to use my previous Vodacom router 10. Requesting escalation and to speak to a manager several times - no feedback from them

Vodacom should compensate me for the services and allow me to return all the equipment and refund me for my expenses I have had to incur in the interim.