KS
Kevin S
1 reviews | Active since Apr 2020
05 Apr 2020, 05:38
Poor to non-existent vodacom network service
Network in Wupperthal , district Clanwilliam is of no use. Ons can't even send a whatsapp message over network. I' a businessman residing in Wuppertha and need to work from home during this COVID-19 lockdown period but can't make use of network. I must drive to Clanwilliam to do work over network. Please rectify the problem or increase tbe system's "handling capacity" - it seems as ic it become contested too easily.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
05 Apr 2020, 08:30 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Apr 2020, 08:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
