KS
Kevin S

1 reviews | Active since Apr 2020

05 Apr 2020, 05:38

Poor to non-existent vodacom network service

Network in Wupperthal , district Clanwilliam is of no use. Ons can't even send a whatsapp message over network. I' a businessman residing in Wuppertha and need to work from home during this COVID-19 lockdown period but can't make use of network. I must drive to Clanwilliam to do work over network. Please rectify the problem or increase tbe system's "handling capacity" - it seems as ic it become contested too easily.

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Replies (1)
Vodacom
Vodacom's reply05 Apr 2020, 08:30
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team