TVDL
Terence Van Der Linden

1 reviews | Active since Jul 2009

08 Aug 2017, 06:42

Poor telephone service 111

<p>I tried phoning 111 yesterday tried 6 times <br />Get through but then you wait, wait, wait then call gets dropped. You phone againand wait, wait, wait then call gets dropped again This happened 6 times from 08h00 to 09h00, then decided to give up.<br />This is poor service from Vodacom, A huge company butt they cannot sort out their our phone / call centre problem then how can they sort out our problems. <br />Makes one wonder.</p>

0
Replies (2)
Vodacom
Vodacom's reply08 Aug 2017, 07:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply17 Aug 2017, 11:08
Official

Good day

Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team