ZH
Zipho H

1 reviews | Active since Oct 2024

22 Aug 2025, 13:16

Poor systems

I'm extremely dissapointed at how you do business, your systems are not unified, Im trying to pay for my account, but the statement does not tell me how to pay, when i call, i got advise to on how to pay but now my account number does not work on the accounts listed on my banking app, ive spent money travelling, worst experience

0
Replies (1)
Vodacom
Vodacom's reply22 Aug 2025, 14:06
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards, 
Vodacom Consumer Website Team