TM
Tony M

1 reviews | Active since Dec 2021

23 Jul 2022, 07:29

Poor system. Unfriendly to users on purpose.

Horrible service provider! Unfriendly system that cheats customers! Bought airtime and lost it all because i didn't have data that's so stupid. Who said I wanted to use my airtime as data?? Also when something is priced at R10 and you have R10,50 ... "you don't not have enough airtime" ... such a poor quality service.

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Replies (1)
Vodacom
Vodacom's reply23 Jul 2022, 11:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team