1 reviews | Active since Oct 2016
<p>My credit card has been replaced so I need to update my Vodacom account details.</p> <p>I tried a store for this: No, they cannot do that - call ********** </p> <p>So I call that number - no, a represenattive will call me back: Great! And I have been waiting and waiting.</p> <p>I look for an e-mail address for Vodacom so that I can mail them. It must be hidden becasue I can't see it on their site; there is one for ****s and hoaxes ....</p> <p>Very poor customer service - why should i stick with Vodacom?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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