Poor Solutions

<p>In Feb 2017 I called Vodacom to cancel a data plan that I had. The cancellations department advised, on recorded line, the amount needed to be paid was R1888. 71 to prematurely cancel the plan. I also have my cellphone contract with Vodacom. I proceeded to pay the R1888 to cancel the data plan only to be debited over R6300 from Vodacom. I have reversed that payment and now I've been told that I am in arrears of R11000 and I have to make payment. This is the worst service I have received. Up until this point I had no issue with Vodacom's service but it seems that onve you're a client the follow up service doesn't really matter </p>