DC
Debbie C
1 reviews | Active since Feb 2022
23 Feb 2022, 10:37
Poor signal, zero customer care
We are experiencing extremely poor signal in the Gariep, Grootdrink (Northern Cape) area. We have logged multiple complaints but with no response at all. We are loosing business due to no cellphone reception for long periods of time for more than a month now. No efforts have been made to communicate or offer help.
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Vodacom's replyOfficial
23 Feb 2022, 14:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Feb 2022, 14:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team