TB
Taryn B
1 reviews | Active since Apr 2020
02 Apr 2020, 21:55
Poor signal #Vodadontcare
I am totally disgusted by Vodacom call center.
I called Vodacom call center to report a signal related issues in my area a week ago.Today I call back to follow up only to find out that there was nothing done.
In the mean while my debut still goes off and I still cannot utilize my 100gigs of data.Then you requests to speak to a supervisor, he is forever in a meeting and will return your call.
So where do I go from here, do I just pay pay pay with no service because if you want to cancel your contract then there's a penalty.
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Replies (1)Vodacom's replyOfficial
03 Apr 2020, 09:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Apr 2020, 09:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
