TB
Taryn B

1 reviews | Active since Apr 2020

02 Apr 2020, 21:55

Poor signal #Vodadontcare

I am totally disgusted by Vodacom call center.

I called Vodacom call center to report a signal related issues in my area a week ago.Today I call back to follow up only to find out that there was nothing done.

In the mean while my debut still goes off and I still cannot utilize my 100gigs of data.Then you requests to speak to a supervisor, he is forever in a meeting and will return your call.

So where do I go from here, do I just pay pay pay with no service because if you want to cancel your contract then there's a penalty.

0
Replies (1)
Vodacom
Vodacom's reply03 Apr 2020, 09:21
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team